I just want to thank you on behalf of the both of us for your expertise and professionalism throughout the day. We would definitely use your services again and recommend you in future. Well done! I look forward to all the recordings.
Complete system support for commercial clients
We provide seamless integration, maintenance, and troubleshooting of audio-visual and IT systems, ensuring your operations run smoothly. Trust our expert team to deliver high-quality service to your business, helping to provide optimal system performance and minimising downtime.
AV Xpert are specialists in video conferencing systems, boardroom and meeting room AV systems, and Public Address systems, providing expert product knowledge, support and advice to our customers.
In addition to manufacturer warranties, we provide a 1-year callout warranty and priority technical support line as standard with all installation projects and integrated system sales, but we can also support systems that weren't installed by us.
Complete system support solution for your business
With the continued convergence of AV and IT, we have ensured that our technical support team is highly skilled and experienced in both audio-visual and information technology products, enabling us to provide complete support for your systems. Our comprehensive support services will ensure your critical systems remain up and running.
12-month protection for your installed AV systems
In addition to manufacturers' warranties, we provide a 1-year callout warranty and priority technical support line as standard with all our installed audio-visual equipment, PA and background music systems, and video conferencing systems, to ensure that you can continue to use your equipment with confidence and without interruption.
Round the clock assistance
We provide 24/7 telephone support as standard with all our commercial installations, covering user error as well as any other unforeseen faults. This ensures immediate expert assistance, minimising downtime and disruptions, and keeping your systems running smoothly, ensuring your staff and system users remain productive.
Comprehensive support and maintenance packages for your AV systems
We provide optional Support and Maintenance Agreements (SMAs) for all our installed AV systems, and can also adopt existing AV systems or items of equipment within a system that we didn’t provide or install. Our SMAs include a preventative maintenance visit along with comprehensive support coverage for your business.
Extensive ExperienceWith over a decade of experience in designing and installing audio-visual systems for commercial clients, we ensure that every solution is tailored to meet your specific needs. When recommending a system, we carefully consider your budget and provide options that deliver the highest value throughout the system's lifespan. |
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Bespoke System DesignWe take the time to understand your requirements and develop systems that are customised to your environment, ensuring they are designed to meet your specific needs. |
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Transparency and CommunicationFrom quotation to installation, we prioritise clear and transparent communication to build lasting professional relationships. We are committed to guiding our customers, ensuring you are well-informed and aware of all available options. |
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Customer FocusOur customers are at the heart of everything we do. Every decision and action we take is guided by a deep commitment to understanding your needs and delivering solutions that not only meet but exceed your expectations. |
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Extensive Support and Systems MaintenanceAll installations include a complimentary 1-Year On-site Callout Warranty and Technical Support package, with the option to extend at a discounted rate. As part of this comprehensive package, we provide temporary loan equipment in the unlikely event of equipment malfunction, ensuring that your critical systems remain operational. |
Covering All Installed PA Systems
We provide continued support to our customers beyond project completion. In addition to manufacturers' warranties, we provide a free 1-year on-site callout warranty and priority technical support line with all installation projects and integrated system sales. As part of this comprehensive package, we provide temporary loan equipment in the unlikely event of equipment malfunction, ensuring that your critical systems remain operational.
Ready to start planning your next AV project? Get in touch with us today!
Combining expert knowledge and experience, we harness the very latest technology to bring value to our customers with every unique project. Read more..