Our Testimonials – AV Xpert Limited

AV Xpert is a seriously professional company that always does their utmost to provide excellent service.

They worked really hard to supply three meeting room screens under a very tight delivery time. Installation was very professional and their support was outstanding.

They will always be my first port of call when we require AV equipment.

I just wanted to thank you and your team for the wonderful lights that you did for our wedding on Saturday.

The filament light floral ring was amazing and worked so well and the star shaped fairy lights were all we needed for the ceiling.

I particularly appreciated your patience working through a number of options for me over the phone and the way you were accessible and took my calls so readily.

The hardest bit for the client is working out what will look good within their budget and you were endlessly patient and good at communicating with me and the florist.

With many thanks again and warmest wishes.

I just wanted to write to you to tell you how happy I was with the service that you provided for us yesterday. My mother passed away quite recently and as she had relatives overseas who could travel we wanted to stream her funeral service.

I sent out to ask for quotes from local companies to provide AV streaming services. Rosie came back to me immediately and provided a really comprehensive quote that immediately reassured me that I was dealing with a top drawer company. With this kind of event you only get one chance on the audio video and I really wanted to be secure that I had a good company on board.

The other company I reached out to failed to respond to my initial request and when I called [three times] they couldn't put me in contact with anybody to deal with my inquiry. When I finally did get connected somebody promised to call me back with a quote the next day and failed to do so.

On the day, I was at the church in the morning awaiting AV xpert to arrive to make sure the inload was done with no issues. A very polite young man called Gregg arrived, he was considerate and offered his condolences to the family for our loss. He quietly got on with setting up with no fuss and bother and the parish priest commented on how professional he was and what a nice guy. During the service he was unobtrusive and people didn't really notice the setup.

We had about 30 people sign on to the stream some as far afield as China and Australia and everyone commented on how high quality the stream was, clear and seamless. The camera operation was excellent sound quality very very good. I was in retail and marketing for 30 years and I was very very impressed with AV xpert. Excellent administration and technical implementation. Special thanks please to Rosie and Gregg who really were excellent ambassadors for your company. Heartily recommend these guys to anybody. Top drawer and ext<

Just wanted to thank you both so much for your work on Saturday at the Flinders reburial.

I was a bit nervous of our responsibilities to do the stream, but it quickly became apparent that you both knew exactly what you were doing and put my mind at ease! 

I thought that you were excellent - sympathetic to the nature of the event but still able to get great shots. The camera work, angles and overview were just spot on. We have had so many compliments for our livestream - thankyou!

AV Xpert have been brilliant to work with and they were incredibly responsive throughout the project process. They made themselves available in short notice and very tight deadlines and they were extremely knowledgeable about their product offering. They have thoroughly exceeded our expectations and I look forward to working with them in the future.

Our recent outdoor tannoy system upgrade for our Athletics and Hockey venue was completed on time and within budget by the team from AV Xpert Limited.

The specification set was complex and the time spent on ensuring that our needs were met has resulted in a vastly improved system and service.

The quality of the system in place now delivers professional communications and sound appreciated by all.

We have used AV Xpert for two conferences. They offer great value, great equipment and great staff. From booking with Lucija who is responsive and efficient through to their outstanding AV engineer Gregg who is highly experienced and meticulous, therefore delivering an entirely smooth operation. Highly recommend!

I wanted to write and say a huge thank you to you and your team for such a fabulous job over the last few days. From start to finish you have been a joy to work with - in spite of some challenging requests!

 Nothing has been too much trouble, and I love working with professionals who find solutions and crack on with the task in hand.

 Please thank everyone on your team for a job well done.

Nick and the team at AV Xpert have been superb. They are quick to respond to queries, full of knowledge and expert advice and offer very competitive prices. We’ve used their services for one off events at the centre and to install a new sound system – both excellent.

I just want to say thank you on behalf of the internal comms team and all our colleagues for your hard work on the Spotlight Awards. It was a new event for us all and we're really pleased it went smoothly. We've received lots of positive feedback about the look of the event and we wanted to pass this onto you. Thank you for all your time with the planning, run-through, set-up and break down and everything else in-between.

Just wanted to say thanks for everything on Friday, family seemed very happy with the recording and the church were impressed with how unobtrusive it all was.

From the first call to the handover, AX Xpert were everything a rental company should aim for. They were very informative about what kit I would want and were very understanding of my needs. Helped me load and unload all the gear and my favourite part of working with them was always being able to talk to a real person. Couldn't recommend them more, they facilitated one of the most amazing parties I've ever been to.

Waresley Park Estate contacted AV Xpert for the design and installation of a new outdoor lighting system for our main house and gardens. We wanted to create a stylish backdrop for our marquee wedding venue, and it was important to showcase and highlight the architectural features and natural surroundings at our venue with vivid lighting.

The system that AV Xpert specified and installed has done just that. With a simple control interface that allows our staff and guests to quickly set the mood and change the colours of our buildings and surroundings, it couldn't be easier to operate, and the results couldn't be any more impressive!

I would highly recommend AV Xpert Limited. We needed a speaker system for our wedding reception at a village hall in the Cambridgeshire area with around 85 guests. We reached out to AV Xpert Limited at quite late notice, but they were extremely responsive and helpful. I was initially contacted by Lucija who was incredibly understanding, helpful, professional, and reassuring. Lucija went above and beyond in helping us identify exactly what equipment we would need (two speakers, a sub woofer, two sets of lights, and a microphone).

Lucija also made the booking, payment, collection, and drop off processes super simple for us. On the day we collected the equipment the staff member was well prepared with all our kit packed ready to go and gave a very clear and informative explanation of how to set everything up. The equipment worked extremely well and helped make for a very special night. I really could not recommend Lucija and the rest of the AV Xpert Limited more highly and will always be grateful to them for helping us out on our big day!

We just wanted to say a huge thank you to you all for your support and services for our wedding earlier this month. It really was the most special weekend of our lives!

Thank you for your guidance on the lighting inside and outside of the marquee, it looked beautiful and the festoon lighting was so wonderful in particular! Thank you for DJing Nick, you did a brilliant job! You managed to keep everyone on the dancefloor all night long which was just perfect!!

Perfect. Used two lights for a UV party for roughly 100 people. They did the job, lit up the room really well, were easy to use and had a good effect with plenty of opportunities for funny photos! The service was also great. The AV Xpert team replied promptly to emails, answered all our queries and were super-helpful on the night, both with set-up and the collection/clear up. Thanks!

Thank you for the service provided. excellent as always and the technician that came to set up was extremely helpful.

Thank you for everything, the equipment was great and all went very well. We are likely to be doing another event in October, I will be I touch.

I hired a mirror ball to be the centre piece of my 50th birthday party. I was not disappointed. The mirror ball looked amazing and the service we received from AV Xpert was excellent. They were so helpful answering all our questions before the event and provided a slick and timely service on the day. Would highly recommend.

The AVxpert lights presentation at Godmanchester over Christmas and the New Year was a resounding success! The feedback from residents, both verbally and on social media, has been very positive, with some people clamouring for more next year! Thank you for supporting us, and for the hard work you and Ben put in during December. Having lost our traditional Christmas market through the Covid restrictions, it was a difficult gap for the Town Council to fill. But the responses from the public suggest the gap was filled admirably. More than admirably, even! The green light on the willow tree was much admired too! Please pass on my thanks to Ben. His cheerful optimism throughout the whole event was most reassuring.

Absolutely outstanding service. I contacted AV Xpert for our NYE party. They seamlessly provided expert advice on the lighting and effects we should go for. When they turned up to do the installation the technician couldn’t have been more knowledgable and helpful. Customer service levels are exceptional and rare. Well done to the AV Xpert team. We look forward to using your services again!

The team at AV Xpert recently provided the lighting for our wedding - everything from lasers and disco lights to uplighters and festoon lighting. The customer service was fantastic! They listened to what we wanted and advised on what they could provide even undertaking a site visit. The lighting looked great and was all set up/taken down for us. All for a reasonable price. Highly recommended!

Excellent informed and professional Service. The staff were professional, efficient and unobtrusive. They communicated well and listened to our needs, offering advice and suggestions.

The staff on the day were very attentive and helpful. Really enjoyed working with all members of the Team. Looking forward to next time!

Our first hybrid workshop event was a great success, and we received lots of positive comments from participants. Thanks very much to the team at AVxpert for their fantastic support and expertise in ensuring all the hybrid elements ran smoothly. We’re looking forward to working with them again on our upcoming hybrid events.

Your support and can do attitude, coupled with the seemless installation of the equipment and professional sound and picture quality are to be commended. All masterminded gently with me at a time when we needed that empathy and support. You gave it all and I am so grateful.

I have had so many messages from so many people thanking us for being able to watch it live and after the event from the comfort of their homes. They all talk about the quality of the picture and the sound in equal measure. Thank you so very much for masterminding it. I am so glad we took your advice and did it this way.

Thank you so much for sending the links over and for spending the time getting this together. We can not praise you and your team enough, for all that you have done to make yesterday special for us. We have been talking this morning about how wonderful the day was and how it could not have been any better. We thank you for making that happen and look forward to working with you again on some of the other projects that Elisabeth has got ideas on.

Thank you so very much for the live streaming and broadcasting into the churchyard of Joy’s funeral service today. It was a very blessed occasion and it was good that such a large community could be involved beyond those in the church building – it made a huge difference to the family and to many others.

Thanks very much for the livestream and the AV system on Saturday, all went very smoothly and lots of our friends and family have enjoyed the livestream and the post-event YouTube recording. With best wishes and thanks again for your help on our special day.

Just a note to say how helpful Harry was last week. The live streaming worked very well, the client was very happy and Harry was a pleasure to work with!

I was very impressed by your team this morning, thorough, efficient, professional and friendly.

Impressed by the tests they ran and the efforts they made to clean all the parts of the system. Really appreciated, thanks.

I just want to thank you on behalf of the both of us for your expertise and professionalism throughout the day. We would definitely use your services again and recommend you in future. Well done! I look forward to all the recordings.

AV Xpert have provided us with remote technical support for a number of virtual events. The team are incredibly professional, knowledgeable, reliable and friendly and offer an excellent service.

Their booking process and charging structure is clear and straight forward and they always respond to enquiries in a timely manner. I have found everyone at AVxpert a pleasure to work with.

AV Xpert were recommended to Vitec Production Solutions by our event planner for a corporate opening event for 200 people. They very quickly assessed what was required from the event and delivered the appropriate AV kit.

We also hired a tour guide system, which was a crucial piece of kit on the day. The tour had to be executed with no hiccups and the attention to detail with providing the right kit and instructions on how to use it, made the tour run smoothly on the day.

Always a pleasure to deal with and very responsive, they also made the more technical things easy to understand.

Having investigated options and costs to install a background music radio system in our factory, I contacted AV Xpert. They provided the advice and knowledge to install a system that tailored our occupational health requirements to the letter.

They showed the diligence to advise where costs could easily be saved. Their team was flexible and easy to work with, all in all the AV Xpert team have made our guys very happy. Would I recommend them..? Absolutely.

AV Xpert provided a flawless service at the time of booking a projector for a family funeral reception. Communication was first rate and the staff were responsive to all our needs. Special credit goes to Daisy for her kind assistance and demonstration of the equipment. The projector worked perfectly at our chosen venue and the presentation was enjoyed by all who attended. It was a pleasure to deal with such a professional business, especially for such an important function.

Equipment was exactly as described and the service and delivery was prompt and efficient. Perfect! Speakers provided surround sound quality.