AV Xpert Equipment Hire Eligibility Policy

The Client agrees that the following conditions must be met in order to qualify to hire equipment from AV Xpert:

Where the Client is a private individual / consumer:

- The Client must be over the age of 18 on the first day of the hire period. Proof of age in the form of valid photo ID may be requested.

- The Client may be required to provide proof of identity and proof of residential address, such as a valid passport, photo-card driving licence, utility bill, or bank statement dated within the last 3 months.

Where the Client is a business, public body, charity, school, or other organisation:

- The Client must provide its registered office, principal business address, or billing address, whether in the UK or overseas, together with any company registration number, VAT number, or other identifying information reasonably requested by AV Xpert.

- The individual placing the order confirms that they are authorised to enter into the hire agreement on behalf of the organisation.

- AV Xpert may request reasonable supporting documentation to verify the identity of the organisation or the authority of the individual placing the order.

For all Clients:

- Payment for hire must be made by traceable electronic means, including card payment or BACS transfer.

- Payment for the order must be made from an account held in the name of the Client, or, in the case of a business or organisation, from an account held in the name of that business or organisation unless otherwise agreed in writing by AV Xpert.

- The Client must be able to demonstrate adequate creditworthiness, if requested by the Company, before the hire can proceed.

- The Client must not have any outstanding debts or unresolved disputes from previous agreements with AV Xpert or any associated companies.

- The Client must not intend to use the equipment for any illegal, prohibited, or unlawful purposes.