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Client Account Manager, Audio Visual and Events

Huntingdon, Cambridgeshire Full-time · 40 hours per week £31,000 to £33,000 a year, Depending on experience + Commission + Bonuses £40,000 to £42,000 OTE Closes 2 October 2026

Build and grow long-term client relationships across AV installations, event production, equipment hire and service. You will own opportunities commercially from first enquiry through to conversion, supported by our technical pre-sales team for site surveys, system design and specification. It is a varied, influential role for someone who enjoys earning trust, developing accounts and turning good opportunities into profitable work.

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About the role

AV Xpert supplies, installs and services sound, lighting, video, staging and conference equipment for events, venues, schools, businesses and public bodies across Cambridgeshire and beyond. As Client Account Manager you will own our most important customer relationships, develop them actively, and make sure the work we win is the right fit for both sides.

You will handle incoming enquiries as they come, but you will also build and maintain your own pipeline. You will identify opportunities with existing customers, re-engage accounts that have gone quiet, and shape proposals that answer what they actually need. You will follow up, negotiate and convert, then stay close as the job moves into delivery. You will own the client relationship and commercial process, supported by our technical pre-sales team, who undertake site surveys, system design, specification and technical costing.

We are a small, close team. The technicians build and run the events and installations, the warehouse preps and checks the kit, and the office plans, sells and looks after customers. You will sit across all of that, which means good communication and a steady, organised way of working matter as much as commercial instinct.

This role reports directly to our Founder and Director, and you will work closely with the technical pre-sales and operations teams. The role is primarily office-based in Huntingdon, with the possibility of 1-2 days per week working from home. You will make regular customer visits as part of building and maintaining relationships.

This is a role for someone who takes ownership. You will hold your own sales targets and gross-profit targets, keep your accounts warm, and be the point of contact clients come back to. You will have real autonomy to shape how we work with customers and grow the accounts that matter most.

What you will be doing

What we need from you

  • Experience managing customer relationships and winning work
  • Confident handling enquiries, proposals and negotiation to conversion
  • Able to understand technical requirements and translate them for customers
  • Clear written and spoken communication
  • Organised, reliable and able to hold several accounts at once

Nice to have

  • Background in audio-visual, events or a related technical field
  • Familiarity with system design or specification work
  • Experience selling into venues, schools, businesses or public bodies

Experience

We are looking for someone with a track record in account management or commercial sales, ideally with some exposure to technical or project-based work. We value attitude, reliability and practical ability alongside a proven ability to build trust and close work.

What we offer

On-Site Parking

About AV Xpert

We are a professional audio-visual company based in Huntingdon, Cambridgeshire: we hire, sell, install and service sound, lighting, video, staging and conference equipment for events, venues, schools, businesses and public bodies. We are a close team that develops good people into great AV professionals, and we value attitude, reliability and practical ability as much as what is on paper.

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Tell us about yourself, attach your CV, tell us why the role interests you, and answer the questions below. We read every application and will be in touch.

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