Testimonials
What Our Clients Say
Read feedback from organisations and clients we have supported across AV installations, live events and equipment hire.
AV Xpert are incredible! I came to them with an idea for an event, it was my first ever event. From the start, Rosie was fantastic, she understood exactly what I needed, her quotes were easy to understand and prompt.
Rosie really took the time to understand our event, she didn’t make me feel silly for asking hundreds of questions, she really is a pleasure to work with and makes you feel comfortable from the start.
On the day, the guys arrived with enthusiasm. The day was long, with the set up and take down. We overran and they didn’t moan once! They had to concentrate on every demonstration we had and they really captured the event perfectly. Both Matthew and Nathan made us feel really comfortable and understood our needs for the event.
Rosie, Matthew and Nathan are a real credit to the company and we can’t wait to work with them all again this year for the return of our events.
Thanks guys!
We’ve had the pleasure of working with AV Xpert for the past two years at our Long-Haul Leader Summit, and they were nothing short of exceptional.
From staging and lighting to microphones and overall production, every detail was handled with professionalism, precision, and care. The stage looked incredible and the lighting created exactly the right atmosphere for everyone in attendance.
What stood out most was how easy they were to work with. The team were extremely responsive, proactive and genuinely invested in making the event a success. Nothing was ever too much trouble, and their presence gave us complete confidence throughout the entire event.
We would highly recommend them to anyone running a live event who wants a seamless, high-quality production delivered by a team you can truly trust.
We’ve worked with AV Xpert now for a couple of years to support us on some large-scale events for our clients, including live streamed conferences for events. The team are knowledgeable and offer their expertise to deliver high quality productions. They work as an extension of our team and couldn’t be more helpful.
From pre-event planning, to delivering on the day, we always know that AV Xpert will ensure we provide a 5-star result for our clients.
I wanted to take a moment to express my sincere appreciation for the fantastic work you did in delivering our annual meeting yesterday. Everything was handled with such professionalism, attention to detail and genuine enthusiasm.
It was truly a delight to work with each of you.
Thank you for making the event run so smoothly and for being such reliable partners throughout the process. Your efforts made a real difference, and the entire team is grateful.
Looking forward to working together again soon.
Theatre lighting at short notice!
We needed some theatre lights for a Gilbert and Sullivan production at short notice, after the existing lighting system failed. We were given 3 options to suit our budget and the lights were delivered at a time to suit us. They were installed efficiently and when there was an issue with programming the controls, the helpline was answered promptly and very helpful people came to sort out the issues and demonstrate how to make the most of the system.
I had a great experience using AV Xpert, fully professional, provided everything that was needed and more. I won’t hesitate to recommend to anyone else. Also, all the equipment was in very good order and high-quality.
AV Xpert is a gem!
AV Xpert offers an unparalleled selection of equipment at very reasonable prices and their customer service is excellent. Highly recommended!
Excellent service and great equipment!
We recently hired a sound system for an outdoor event and were really impressed from start to finish. Matt was incredibly helpful and made the whole process simple and stress-free. The equipment was high quality, easy to set up, and worked perfectly on the day - we had no issues at all and the sound was crystal clear.
The extra support and honest advice we received ahead of the event really made a difference, and we felt in very good hands. We’ll definitely be using them again for any future events. Highly recommend!
I wanted to take a moment to express my sincere thanks for your outstanding support during the Aermont Capital Annual Meeting at the University Arms on November 21st. The event was a great success, and the seamless technical support you provided truly helped make it a memorable occasion for all involved.
A special thank you to Gregg for your patience and kindness throughout the process. Your professionalism made a real difference, and I greatly appreciate your support. Rosie, thank you for your constant presence and for being so responsive to all our needs - you were a fantastic help throughout the event.
I look forward to the opportunity to work with you all again in the future. On behalf of Aermont, thank you once again for everything.
This company was engaged by the family of someone who had died recently, to livestream a Thanksgiving Service from our medieval church. We were, initially, a little anxious whether the technical equipment would be problematic in such a setting but any concerns were quickly alleviated by the calm and professional manner in which Greg and his team worked.
Quiet, and unassuming but totally professional, they got on with their job with sensitivity to both the building, the volunteers working in it and, most importantly, the family of the deceased. The quality of the livestream was very good and has been viewed many times from across the world on the YouTube link.
We are most grateful to AV Xpert for their work and I will have no hesitation in recommending them to others wanting this kind of professional support.
We were thrilled with our recording. Having already seen the recording of a family friend's funeral in the same church by this company we already had faith this could work.
Greg did a site visit in advance nonetheless to double-check the Wi-Fi capacity and decided on boosting the signal with their own aerial. We filled in a detailed form about our specification, but realised that until we'd discussed it with the minister and decided on an Order of Service that there would need to be a basic version to submit to start with, followed by a much more comprehensive one the week before the event, when the Order of Service had been finalised and sent to print. Furthermore in that penultimate week Greg made contact with the minister and talked through the technical issues directly. Rosie was my main point of contact with the company and reassured me of the process all the way through.
The recording of a thanksgiving service in our case was mainly motivated by the need for a large number of friends and relatives living overseas to access a live recording. What was less apparent to begin with was the value of a recording as a treasured memento of our eulogies and memorial to Mum for us to enjoy and reference for years to come.
AV Xpert is a seriously professional company that always does their utmost to provide excellent service.
They worked really hard to supply three meeting room screens under a very tight delivery time. Installation was very professional and their support was outstanding.
They will always be my first port of call when we require AV equipment.
I just wanted to write to you to tell you how happy I was with the service that you provided for us yesterday. My mother passed away quite recently and as she had relatives overseas who couldn't travel, we wanted to stream her funeral service.
I sent out to ask for quotes from local companies to provide AV streaming services. Rosie came back to me immediately and provided a really comprehensive quote that immediately reassured me that I was dealing with a top drawer company. With this kind of event you only get one chance on the audio video and I really wanted to be secure that I had a good company on board.
The other company I reached out to failed to respond to my initial request and when I called [three times] they couldn't put me in contact with anybody to deal with my inquiry. When I finally did get connected somebody promised to call me back with a quote the next day and failed to do so.
On the day, I was at the church in the morning awaiting AV xpert to arrive to make sure the inload was done with no issues. A very polite young man called Gregg arrived, he was considerate and offered his condolences to the family for our loss. He quietly got on with setting up with no fuss and bother and the parish priest commented on how professional he was and what a nice guy. During the service he was unobtrusive and people didn't really notice the setup.
We had about 30 people sign on to the stream some as far afield as China and Australia and everyone commented on how high quality the stream was, clear and seamless. The camera operation was excellent sound quality very very good. I was in retail and marketing for 30 years and I was very very impressed with AV xpert. Excellent administration and technical implementation. Special thanks please to Rosie and Gregg who really were excellent ambassadors for your company. Heartily recommend these guys to anybody.
Just wanted to thank you both so much for your work on Saturday at the Flinders reburial.
I was a bit nervous of our responsibilities to do the stream, but it quickly became apparent that you both knew exactly what you were doing and put my mind at ease!
I thought that you were excellent - sympathetic to the nature of the event but still able to get great shots. The camera work, angles and overview were just spot on. We have had so many compliments for our livestream - thankyou!
AV Xpert have been brilliant to work with and they were incredibly responsive throughout the project process. They made themselves available in short notice and very tight deadlines and they were extremely knowledgeable about their product offering. They have thoroughly exceeded our expectations and I look forward to working with them in the future.
Our recent outdoor tannoy system upgrade for our Athletics and Hockey venue was completed on time and within budget by the team from AV Xpert Limited.
The specification set was complex and the time spent on ensuring that our needs were met has resulted in a vastly improved system and service.
The quality of the system in place now delivers professional communications and sound appreciated by all.
We have used AV Xpert for two conferences. They offer great value, great equipment and great staff. From booking with Lucija who is responsive and efficient through to their outstanding AV engineer Gregg who is highly experienced and meticulous, therefore delivering an entirely smooth operation. Highly recommend!
I wanted to write and say a huge thank you to you and your team for such a fabulous job over the last few days. From start to finish you have been a joy to work with - in spite of some challenging requests!
Nothing has been too much trouble, and I love working with professionals who find solutions and crack on with the task in hand.
Please thank everyone on your team for a job well done.
Nick and the team at AV Xpert have been superb. They are quick to respond to queries, full of knowledge and expert advice and offer very competitive prices. We’ve used their services for one off events at the centre and to install a new sound system – both excellent.
I just want to say thank you on behalf of the internal comms team and all our colleagues for your hard work on the Spotlight Awards. It was a new event for us all and we're really pleased it went smoothly. We've received lots of positive feedback about the look of the event and we wanted to pass this onto you. Thank you for all your time with the planning, run-through, set-up and break down and everything else in-between.
Waresley Park Estate contacted AV Xpert for the design and installation of a new outdoor lighting system for our main house and gardens. We wanted to create a stylish backdrop for our marquee wedding venue, and it was important to showcase and highlight the architectural features and natural surroundings at our venue with vivid lighting.
The system that AV Xpert specified and installed has done just that. With a simple control interface that allows our staff and guests to quickly set the mood and change the colours of our buildings and surroundings, it couldn't be easier to operate, and the results couldn't be any more impressive!
Thank you for the service provided. excellent as always and the technician that came to set up was extremely helpful.
Thank you for everything, the equipment was great and all went very well. We are likely to be doing another event in October, I will be I touch.
The AVxpert lights presentation at Godmanchester over Christmas and the New Year was a resounding success! The feedback from residents, both verbally and on social media, has been very positive, with some people clamouring for more next year! Thank you for supporting us, and for the hard work you and Ben put in during December. Having lost our traditional Christmas market through the Covid restrictions, it was a difficult gap for the Town Council to fill. But the responses from the public suggest the gap was filled admirably. More than admirably, even! The green light on the willow tree was much admired too! Please pass on my thanks to Ben. His cheerful optimism throughout the whole event was most reassuring.
Excellent informed and professional Service. The staff were professional, efficient and unobtrusive. They communicated well and listened to our needs, offering advice and suggestions.
The staff on the day were very attentive and helpful. Really enjoyed working with all members of the Team. Looking forward to next time!
Our first hybrid workshop event was a great success, and we received lots of positive comments from participants. Thanks very much to the team at AVxpert for their fantastic support and expertise in ensuring all the hybrid elements ran smoothly. We’re looking forward to working with them again on our upcoming hybrid events.
Thank you so very much for the live streaming and broadcasting into the churchyard of Joy’s funeral service today. It was a very blessed occasion and it was good that such a large community could be involved beyond those in the church building – it made a huge difference to the family and to many others.
Just a note to say how helpful Harry was last week. The live streaming worked very well, the client was very happy and Harry was a pleasure to work with!
I was very impressed by your team this morning, thorough, efficient, professional and friendly.
Impressed by the tests they ran and the efforts they made to clean all the parts of the system. Really appreciated, thanks.
I just want to thank you on behalf of the both of us for your expertise and professionalism throughout the day. We would definitely use your services again and recommend you in future. Well done! I look forward to all the recordings.
AV Xpert have provided us with remote technical support for a number of virtual events. The team are incredibly professional, knowledgeable, reliable and friendly and offer an excellent service.
Their booking process and charging structure is clear and straight forward and they always respond to enquiries in a timely manner. I have found everyone at AVxpert a pleasure to work with.
AV Xpert were recommended to Vitec Production Solutions by our event planner for a corporate opening event for 200 people. They very quickly assessed what was required from the event and delivered the appropriate AV kit.
We also hired a tour guide system, which was a crucial piece of kit on the day. The tour had to be executed with no hiccups and the attention to detail with providing the right kit and instructions on how to use it, made the tour run smoothly on the day.
Always a pleasure to deal with and very responsive, they also made the more technical things easy to understand.
Having investigated options and costs to install a background music radio system in our factory, I contacted AV Xpert. They provided the advice and knowledge to install a system that tailored our occupational health requirements to the letter.
They showed the diligence to advise where costs could easily be saved. Their team was flexible and easy to work with, all in all the AV Xpert team have made our guys very happy. Would I recommend them..? Absolutely.
Equipment was exactly as described and the service and delivery was prompt and efficient. Perfect! Speakers provided surround sound quality.
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